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Running a business consultancy means people trust us with their information. We take that seriously. This privacy policy explains what we collect, how we use it, and what rights you have. No legal jargon - just straight talk.
Love Your Work Co is a strategic business consultancy run by Nikita Hall, based in Agnes Water, Queensland. We help construction, engineering and trade businesses across Australia build better businesses.
Our details:
When you contact us or use our services, we collect:
When you visit our website:
We use Google Analytics to understand website traffic. You can opt out of Google Analytics here.
We use your information to:
We only share your information when necessary:
All these providers have their own privacy policies and security measures.
We might need to share information if:
Sometimes we might want to:
No system is 100% secure. We do our best to protect your information, but we can't guarantee complete security. If there's ever a data breach affecting your information, we'll tell you immediately.
Under Australian privacy law, you have the right to:
Access Your Information - Ask us what information we have about you. We'll provide it within 30 days (usually much faster).
Correct Your Information - If something's wrong or outdated, just let us know and we'll fix it.
Delete Your Information - Ask us to delete your information. We'll do this unless we need to keep it for legal reasons.
Restrict Processing - Ask us to stop using your information for certain purposes.
Data Portability - Get a copy of your information in a format you can use elsewhere.
Object to Marketing - Stop receiving marketing emails anytime (there's an unsubscribe link in every email).
We keep your information as long as:
When we delete information, it's gone permanently from our systems.
Essential Cookies - These make our website work properly. You can't turn them off without breaking the site.
Analytics Cookies - We use Google Analytics to understand how people use our website. This helps us make it better. These cookies don't identify you personally.
Managing Cookies - You can control cookies through your browser settings. Turning off all cookies might break some website features.
International Data Transfers - Most of our service providers (like HubSpot and Google) are based overseas. When we use these services, your information might be processed outside Australia. We only use providers with strong privacy protections.
Our services are for business owners and professionals. We don't knowingly collect information from anyone under 18.
We might update this policy occasionally. If we make significant changes, we'll email you about them. The "last updated" date at the top shows when we last changed anything.
We never send spam or sell your email to anyone else.
If you have questions about this policy or how we handle your information:
Email: hello@loveya.work
Phone: 0461 588 280
Mail: Love Your Work Co, Agnes Water, QLD
If you're not happy with how we've handled your privacy:
OAIC Contact:
We collect the information we need to help you build a better business. We protect it, don't misuse it, and give you control over it. If you have questions, just ask.
This policy is written in plain English because legal jargon helps nobody. If something's unclear, get in touch and we'll explain it properly.